Mondino

Delete a Mondino account

Mondino works without an account. If you created one, you can delete it and its synced learning data from the app.

Delete in the app

  1. 1Open Mondino and go to Settings.
  2. 2Open Account.
  3. 3Under Delete account, choose "Start account deletion."
  4. 4Review the warning and choose "Permanently delete my account."

You must be signed in and online. The action cannot be undone.

If you cannot access the app

Email info@aisleseatone.com from the address associated with your Mondino account and use the subject "Mondino account deletion request." We may ask you to verify control of the account before completing the request.

Request deletion

What is deleted

  • Your Mondino authentication account
  • Synced lesson progress and completion records
  • Synced quiz attempts and answers
  • Synced favorites, activity dates, streak, XP, and preferences
  • Account-linked service identifiers no longer needed to operate it

What may remain

  • Learning data stored only on a device remains until Mondino is deleted or its app storage is cleared.
  • Apple and Google maintain store purchase records under their own policies. Deleting a Mondino account does not cancel or refund a completed store purchase.
  • Limited transaction, fraud-prevention, tax, accounting, support, or legal records may be retained where necessary or required.
  • Deleted information may remain temporarily in restricted backups until those backups cycle out.

Guest users

If you never created an account, Mondino has no cloud account to delete. Remove the app or clear its storage to delete locally stored guest progress and preferences.