Privacy policy

Guest learning stays on your device. If you choose an account, Mondino uses limited data to sign you in, sync your learning, and keep purchases connected.

Effective: August 12, 2026

1. Who we are

Mondino is provided by Aisle Seat One LLC ("Aisle Seat One," "we," "us," or "our"), 1401 Lavaca St, Austin, TX 78701-1634, United States. Questions about this policy can be sent to info@aisleseatone.com.

2. Guest use

You do not need an account to use Mondino's core learning features. Guest progress, favorites, quiz activity, downloaded content, preferences, and feedback drafts are stored locally on your device. We do not receive that local guest learning data unless you later choose to create an account and enable sync. Removing the app or clearing its storage may permanently remove guest data.

3. Data we process

Account information

If you create an optional account, we process your email address, an account identifier, authentication-provider information, and, when supplied by the provider, your name. You can sign in with supported Apple or Google authentication or a passwordless email link.

Synced learning data

For signed-in users, we process lesson status and completion times, quiz attempts and selected answers, favorites, activity dates, streaks, XP, selected culture, and related content identifiers so that learning state can be backed up and merged across devices.

App and device information

Signed-in sync includes a random Mondino installation identifier, platform, app version, locale, and time zone. We use this information to operate sync, resolve changes between devices, and protect the service. Mondino does not use the advertising identifier.

Purchases

If you make or restore an optional in-app purchase, Apple or Google processes the payment. Mondino processes the product identifier, store, transaction identifier or purchase token, transaction and entitlement status, and purchase date to verify the purchase, deliver or restore access, prevent duplicate grants and fraud, handle refunds or revocations, and provide support. We do not receive your full payment-card number. Country-credit purchases require a Mondino account because consumed credits cannot be restored reliably from the store alone.

Support and deletion requests

If you contact us, we process the information you provide, such as your email address, request, and related correspondence, to answer you and keep appropriate support and compliance records.

Optional email preferences

Signed-in users can separately choose whether to receive Mondino product updates and Aisle Seat One portfolio updates. Both choices are off by default, are not required to use Mondino, and can be changed independently in Settings. If you opt in, we process your email address, the selected scope, consent or withdrawal evidence, notice version, locale, time zone, and limited delivery or suppression evidence. Creating an account, signing in, buying content, or using Mondino does not by itself subscribe you.

4. Why we process data

We process personal data to:

• create, authenticate, secure, and support optional accounts;
• back up and sync learning data at your request;
• verify, deliver, restore, and support one-time purchases;
• maintain purchase entitlements and account-backed country credits;
• prevent duplicate grants, fraud, and abuse;
• handle refunds, revocations, support, and legal obligations;
• send an optional email category you explicitly selected and honor later withdrawal, delivery failures, or complaints; and
• operate Mondino without advertising or cross-app tracking.

5. Service providers

We use service providers acting on our behalf, including:

• Supabase for authentication, database hosting, server functions, purchase-verification records, entitlement delivery, and account-backed country credits;
• Apple for app distribution, Apple authentication when selected, App Store payment processing, transaction verification, and purchase restoration; and
• Google for app distribution, Google authentication when selected, Google Play payment processing, transaction verification, and purchase restoration.
• Resend for optional marketing-email delivery and suppression handling after explicit consent; and
• Aisle Seat One Growth Admin for encrypted, scope-specific consent, suppression, and campaign evidence.

These providers process information under their own terms and privacy notices where they act independently, and under our instructions where they act as our service providers. Data may be processed in the United States and other countries where these providers operate.

6. How we share data

We do not sell or rent personal data. We do not share it for targeted advertising. We disclose data to the service providers above, when directed by you, to complete a corporate transaction subject to appropriate safeguards, or when reasonably necessary to comply with law, protect rights and safety, or prevent abuse.

7. Retention and deletion

Local guest information remains until you remove it, clear app storage, or delete the app. Account and synced learning data are generally kept while your account is active. In-app account deletion removes the authentication account and associated synced learning data. Purchase entitlements may remain available through Apple or Google so that eligible purchases can be restored. Limited transaction, security, support, refund, fraud-prevention, tax, accounting, or legal records may be retained where necessary or required. Backups and provider systems may take additional time to cycle out deleted records.

Unconfirmed or temporary email-preference requests are removed after their approved window. Recipient-level delivery evidence is limited and later aggregated or removed under the current retention policy. Consent and withdrawal evidence, including the minimum suppression record needed to prevent another send, may be retained after account deletion for compliance and safety. It is not used to restore a deleted profile or infer consent.

See Delete a Mondino account for instructions.

8. Security

We use administrative, technical, and organizational safeguards designed to protect data, including encrypted network transport, access controls, and authenticated service requests. No system can guarantee absolute security.

9. Your choices and rights

You may continue as a guest, decline to create an account, sign out, restore purchases, change either email choice independently in Settings, use the unsubscribe link in an email, or delete your account. Withdrawing email consent does not affect account or transactional messages needed to operate Mondino. Depending on your location, you may also have rights to request access, correction, deletion, portability, restriction, or objection, and to complain to a data protection authority. Contact info@aisleseatone.com. We may need to verify your identity before completing a request.

10. Children

Mondino is designed for people age 16 and older and is not directed to children under 13. We do not knowingly collect personal data from a child under 13. If you believe a child has provided personal data, contact us so we can investigate and delete it as appropriate.

11. Changes

We may update this policy as Mondino changes. We will post the updated version here, revise its effective date, and provide additional notice when required.