We're here to help.

Tell us what happened, what device you use, and which country guide or lesson you were viewing. Please do not send passwords or payment-card details.

Accounts are optional

You can use Mondino as a guest. Guest progress stays on that device. Create an account only if you want backup and sync across phones and tablets. When you sign in, existing guest learning progress is merged into the account.

Sign-in help

• Check that your device has a working internet connection.
• For email sign-in, open the newest Mondino link on the same device where possible.
• For Apple or Google sign-in, make sure the provider account is active on the device.
• If the problem continues, email the provider used and the approximate time of the attempt. Do not send a sign-in link or token.

Purchases

Open Mondino's Purchases screen and choose "Restore purchases" if previously purchased access is missing. Use the same Apple or Google store account that made the purchase. If access is still missing, send support the product name, platform, and store order number. Do not send full payment details.

Delete an account

Follow the instructions on the account-deletion page. Deleting the app alone does not delete an optional cloud account.

Publisher

Aisle Seat One LLC
1401 Lavaca St
Austin, TX 78701-1634
United States
+1 415-779-2925